Training Program

Training Program

OUR TRAINING CURRICULUM is designed and implemented by physicians with board certification in Emergency Medicine, Internal Medicine, and Critical Care Medicine.
Certification as a  Medical Concierge requires the successful completion of  the three components of our rigorous curriculum.
Online Independent Study
Classroom Training
Supervised Live Training
All medical concierges also receive extensive ongoing support and training.
Direct Supervision

We offer onsite leadership at all locations. This provides clients with direct access to program supervisors and facilitates continuous quality improvement.

Quality Improvement

Synergy is dedicated to maintaining the highest quality of service, focusing on the following endpoints:

Increased patient communication and customer satisfaction

Improved documentation

Improved provider efficiency

Improved provider job satisfaction

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